cv77 Terms and Conditions

1.1 Applicability and Definitions

These terms and conditions ("Terms") apply to all users ("User", "you") of the cv77 platform ("Site", "Service"). "cv77" or "we" refers to the authority operating this site.

The site provides online casino gaming, sports betting and related entertainment services. cv77 reserves the right to change or amend these terms at any time. Users will be notified of significant changes to the extent reasonably possible.

1.2 Age Restriction

cv77 services are open only to those aged 21 and above. By creating an account, you declare that you meet the minimum age requirement. cv77 may request identity documents for age verification at any time. Accounts found to belong to minors will be closed immediately and all deposited funds may be forfeited.

1.3 Geographic Restrictions

cv77 services are available for specific regions. You confirm that participating in online gaming or betting activities from your current location does not violate your local laws. Accounts may be closed if access is attempted from a restricted country or region.

2.1 Registration Process

To open an account with cv77, you must provide accurate and truthful personal information, including:

• Full name (as per national identity card)
• Date of birth
• Active mobile number and email address
• Preferred payment method details

Providing false or incomplete information may result in failed account verification and the account may be suspended or closed.

2.2 One Account Policy

Only one cv77 account is permitted per person. Creating multiple accounts, using another person's account, or claiming bonus benefits through multiple accounts is strictly prohibited. If such a violation is detected, all associated accounts will be closed and winnings may be forfeited.

2.3 Account Security

You are solely responsible for keeping your account password and login details completely confidential. You are personally liable for all activity carried out through your account. If you suspect unauthorised access, change your password immediately via the cv77 Login page and notify our support team.

2.4 KYC Verification

cv77 may request identity verification documents at any time as part of the Know Your Customer (KYC) process. These may include:

• Copy of National ID (NID) or passport
• Proof of address document
• Proof of ownership of the payment account used

Failure to submit documents within the specified time may result in withdrawal suspension or temporary account restriction.

3.1 Deposit Methods and Conditions

cv77 accepts the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer. Minimum deposit amount is ৳100.

Deposited funds must come from a payment account under the same ownership. Deposits from third-party accounts are prohibited and such transactions will be rejected.

3.2 Withdrawal Terms

The following conditions must be met to make a withdrawal:

• Minimum withdrawal amount ৳800
• KYC verification must be completed
• Applicable bonus wagering requirements must be met
• Withdrawal method must be consistent with the deposit method

Approved withdrawals are generally processed within 1 hour. However, additional bank processing time may apply for bank transfers.

3.3 Anti-Money Laundering Policy

cv77 is committed to preventing money laundering and terrorist financing. All transactions are monitored. If suspicious activity is identified, the account will be held under investigation and the relevant authorities may be notified.

4.1 Welcome Bonus

New members will receive a 120% bonus of up to ৳15,000 on their first deposit. The following conditions apply to this bonus:

• Wagering requirement: 10 times the bonus amount
• Wagering must be completed within the specified time after the bonus is activated
• The welcome bonus applies only once per account
• Bonus funds cannot be withdrawn directly — they can only be used for playing games

4.2 Other Promotions and Offers

cv77 regularly runs various promotional offers. Each offer has its own terms and conditions as stated on the offer page. As a general rule:

• Multiple bonuses cannot be combined during a single promotion unless explicitly permitted
• cv77 reserves the right to change, suspend or cancel any promotional offer at any time
• If evidence of bonus abuse or fraudulent activity is found, the bonus and associated winnings will be voided

4.3 VIP Program

cv77's VIP program has four tiers, each offering weekly cashback benefits:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.8% weekly cashback
• Platinum — up to 1.0% weekly cashback

VIP tier progression is determined based on your regular activity and loyalty. cv77 reserves the right to change the VIP program terms and conditions.

5.1 Fair Play Guarantee

cv77 follows SSL encryption and fair play principles. The outcome of all our games is determined through Random Number Generator (RNG) technology, which is impartial and unpredictable. Any attempt to influence the outcome of a game will result in account closure.

5.2 Betting Limits

Minimum and maximum bet limits are set for each game and betting event, as displayed in the game interface. cv77 reserves the right to change betting limits based on market conditions or user activity.

5.3 Technical Errors

If a software or hardware error causes an inconsistency in a game result, cv77 reserves the right to void the relevant transaction. In such cases, your actual stake amount will be refunded but no winnings generated as a result of the error will be paid.

5.4 Prohibited Activities

The following activities are strictly prohibited:

• Gaining an advantage through bots, automation software or any technical means
• Attempting to influence game outcomes by colluding with other users
• Activity conducted solely for the purpose of completing bonus wagering through low-risk bets
• Attempting unauthorised access to the platform's systems

6.1 Liability Limits

cv77 accepts no liability in the following circumstances:

• Impact on game results due to internet connection disruption
• Errors by third-party software or providers
• Issues with your own device or security breaches
• Losses arising from disclosure of your account information
• Service interruptions due to unforeseen natural events such as earthquakes, floods or epidemics

6.2 Intellectual Property

All content on the cv77 website — logos, designs, text, graphics, software — is protected under copyright and intellectual property law. Reproduction, distribution or use of this content for commercial purposes without prior written permission from cv77 is prohibited.

7.1 Account Closure by cv77

cv77 may suspend or permanently close an account without prior notice for the following reasons:

• Violation of any clause in these terms
• Evidence of fraudulent or illegal activity
• Operating multiple accounts
• Failure to complete KYC verification or providing false information
• Evidence of being a minor

Upon account closure, applicable bonuses will be forfeited. Refundability of any legitimate balance depends on the outcome of cv77's investigation.

7.2 Account Closure by the User

You may close your account at any time by requesting our support team. Ensure any outstanding balance is withdrawn before closing your account. For self-exclusion, follow the procedure described on the Responsible Gaming page.

8.1 Data Collection and Use

Full details on the collection, processing and storage of your personal data can be found on our Privacy Policy page. By accepting these terms, you are also considered to have accepted the privacy policy.

8.2 Data Security

cv77 uses SSL encryption technology to keep your personal and financial information secure. Industry-standard security measures are followed for data storage and transmission. However, we acknowledge that complete security cannot be guaranteed for data transferred over the internet.

9.1 Our Commitment

cv77 believes in responsible gaming principles. We help users build healthy gaming habits. The following protective tools are available on our platform:

• Deposit limit setting
• Session time limit setting
• Self-exclusion option
• Cooling-off period

9.2 Seeking Support

If you feel that gaming is having a negative impact on your daily life, please contact our 24/7 live chat support. For more information, visit our Responsible Gaming page.

For players aged 21 and above only. Gaming can be addictive — play responsibly.

10.1 Complaint Submission Process

For any dispute or complaint, please contact our customer support team first. Steps to submit a complaint:

1. Submit your complaint with full details via 24/7 live chat or by email at ([email protected])
2. Our team will provide an initial response within a maximum of 72 hours
3. The final decision will be communicated after the necessary investigation is completed

10.2 Final Provisions

If any clause of these terms is considered invalid or unenforceable, the remaining clauses will remain fully in effect. The Bengali version of these terms will be considered authoritative. In the event of any dispute, the interpretation of the cv77 authority will be considered final.

These terms and conditions are reviewed regularly. The date of the latest update is mentioned at the top of the page. Continued use of the site after any changes will be considered acceptance of the new terms and conditions.

10.3 Contact

For any questions or clarifications regarding these terms, please contact our support team:

• 24/7 Live Chat (in Bengali)
• [email protected]

Our support team is available around the clock in Bengali to assist you.